We've compiled all our delivery information and put together our top FAQs to answer any queries you may have about the delivery process. Don't see the answer you're looking for? Send us a message through the blue "Help" widget at the bottom right of the page.
Orders of €99+ FREE Delivery to anywhere in Ireland
Orders below €99 cost €5.95 to anywhere in Ireland
*IMPORTANT: Please note that deliveries of large items are a kerbside delivery service only. The driver is not authorised to carry goods up or down steps or through a property.
HOW LONG WILL IT TAKE MY ORDER TO ARRIVE?
Due to the extraordinary circumstances in which we find ourselves because of the COVID-19, delivery times are lengthening a little compared to the usual ones. Despite the difficulty involved, we will try to report the expected delivery times as accurately as possible at all times. We apologise in advance for the inconvenience that any delay regarding the forecast could cause.
We aim to deliver your order within 5 - 7 working days
LARGE & HEAVY ITEMS
As you would expect from high quality equipment, our products can be heavy duty strength and fitness equipment, the boxes can be large and heavy. This surprises some people. Please note the following.
Some packages you can lift on your own
If you've ordered small, light items they will arrive by DPD couriers direct to your door
Some packages you can't lift on your own
Gym equipment is regarded as a "Heavy and Large" item and requires specialised couriers. To ensure your safety and convenience, this always involves a longer delivery time than you might expect for consumer items such as books and clothes.
If you have ordered heavy duty equipment like power racks, heavy weights or cardio equipment please ensure you have someone to help you carry the equipment safely in to your home.
McSport offer FREE DELIVERY over €99 and it's important to note that this is kerbside delivery. The driver is not authorised to carry goods up or down steps or through a property.
WHERE IS MY ORDER?
Once you’ve placed your order, you’ll receive a confirmation email from us.
Please allow up to 7 working days before contacting us about tracking.
A “Predict One Hour Delivery Window” notification will be sent via SMS and/or email on the day of delivery.
COVID-19 DELIVERY INFORMATION
To mitigate risk of spread of Covid-19 to our own team members, our customers and members of the public, effective immediately, our couriers will cease passing the driver's scanner to the consignee to capture a proof of delivery signature. We will leave the package at the door and step away. We offer a kerbside delivery service only. The driver is not authorised to carry goods up or down steps or through a property.
Driver will not capture the signature of the recipient.
GPS co-ordinates are captured at the point where the parcel is scanned as delivered.
Thank you for your understanding.